Housing guidance

Has living on your own become difficult? Do you have financial challenges or issues with managing your day-to-day life? Our Customer Advisors can help you.

You can contact Customer Advisors via our customer service tel. +358 2 2750 200, email: office@tys.fi

Comfortable and easy housing also requires taking your neighbours and possible roommates into account. If your housing does not go as expected, you should always try to take the issue up with the party causing the disturbance at first. However, if things do not proceed as hoped, the TYS housing counsellor may help you solve the situation. A notice of disturbance must always be made in writing through Tenant Pages. After this, our Customer Advisor will start to review the situation comprehensively with the tenant, trying to find solutions through which living in a TYS apartment can continue in peace.

Are you living in a shared apartment? A shared set of rules is the cornerstone of comfortable shared housing!

Agree on a set of rules and update the rules when necessary – like when a new tenant moves in. When everyone knows the rules, living together is easy and hassle-free.

Check out our tips for living in a shared apartment below!

Our Customer Advisora can offer support for housing-related challenges, but sometimes difficulties in daily life may also be related to issues outside of our expertise. Below, you can find a list of different support phone lines and chat services that offer help and guidance in various life situations for English speakers.