The due date of rent invoices is the 6th day of each month. The tenants receive their rent invoices for the entire year by email at the beginning of their agreement. Use the right reference number when making a payment! You can also always find your rent invoice on your Tenant Pages.
The rent’s due date cannot be postponed or changed and it is not possible to make a rent payment plan with TYS. If the rent payment is late, the late payment interest and collection costs valid at the time will be charged from the tenant. Unpaid rent will be transferred to be collected by a law firm. If rental payments remain unpaid, this may lead to the rental agreement’s termination and a credit data entry. Rental payments transferred to debt collection can no longer be negotiated with TYS after TYS has forwarded the debt collection process to a law firm. Negotiations about a payment plan must be carried out with the debt collection operator. With regard to family apartments, both partners have a shared responsibility of the rent payments, also if one partner moves out of the apartment without terminating their agreement.