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Electronic services

TYS has two electronic services: Applicant Service for housing applications and Tenant Pages you can use from the start of your lease agreement.

Registering as a user

TYS electronic services are at your disposal through a single registration. After registering yourself, you can log in to the services using your e-mail address and your chosen password.

You should register using the same e-mail address you entered on your housing application (or the same one you used to log in on the Tenant Pages before the electronic services were reformed in spring 2024).

Identification

You can use either Finnish bank identifiers or a mobile certificate for identification. Users who do not have Finnish bank identifiers or a mobile certificate can also use SMS identification.

Finnish bank identifiers or mobile certificate
  • Choose Register as a user, then Strong identification and Identify yourself.
  • Follow the identification service’s instructions.
  • Enter your e-mail address and desired password. Please note the formal requirements for a password.
  • You will get a link on your e-mail to activate your username. The confirmation link is open for 24 hours.
SMS identification

Use SMS identification if you do not have Finnish bank identifiers or a mobile certificate.

  • Choose Register as a user and SMS identification.
  • You will be directed to provide your e-mail address and phone number. Remember to use the same details you provided on the housing application.
  • You will be given an SMS code that you should enter on the designated place. The sender of the SMS is TYS.
  • Enter your e-mail address and desired password. Please note the formal requirements for a password.
  • You will get a link on your e-mail to activate your username. The confirmation link is open for 24 hours.
The SMS did not arrive?

If you did not receive the SMS code for your SMS identification, please contact our customer services. They will provide further instructions on how to register.

Changing your password

You can change your password by pressing “Forgot password” on the login page. A change password link will be sent to your e-mail. The sender of the e-mail is noreply@tampuuri.fi and the link is valid for 24 hours.

A password must have at least six characters:

  • At least one capital letter
  • At least one lower case letter
  • At least one number, AND
  • At least one special character.

Changing your username

Your username for our e-services is your e-mail address. If you change your e-mail address, please update the new e-mail address to your profile on your Tenant Pages. Then use the new e-mail address to register for the service again.

Need help?

office@tys.fi

In the Applicant Service you can

  • Modify your application
  • Renew an expiring application
  • Delete your application
  • Accept or reject an apartment offer
To the Applicant service

On the Tenant Pages you can

  • Fill in the moving-in inspection form
  • View the details of your housing location and lease agreement
  • View your payment situation and pay the rent on an electronic payment service
  • Book sauna and laundry room shifts, etc. via the TYSBooking service
  • Submit a fault report or report disturbances
  • Request permission for apartment subletting or abandonment in tenancy
  • Terminate your lease agreement
To the Tenant Pages

Apply for a TYS apartment today!

Fill in the application form