Comfortable and easy housing also requires taking your neighbours and possible roommates into account. If your housing does not go as expected, you should always try to take the issue up with the party causing the disturbance at first. However, if things do not proceed as hoped, the TYS housing counsellors may help you solve the situation. A disturbance complaint must always be made in writing through Tenant Pages or delivered to our email: firstname.lastname@example.org. After this, our housing counsellors will start to review the situation comprehensively with the tenant, trying to find solutions through which living in a TYS apartment can continue in peace.
Our housing counsellors will also help with rent payment problems and with applying for financial benefits. If necessary, a housing counsellor will steer the tenant towards service channels that provide help even with larger problems.