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Housing guidance

TYS’ housing counsellor will help you with a variety of problems related to housing.

Housing counsellor

Has living on your own become difficult? Do you have financial challenges or issues with managing your day-to-day life? Our housing counsellor can help you.

You can contact the housing counsellor via our customer service tel. +358 2 2750 200, email: office@tys.fi

Comfortable and easy housing

Comfortable and easy housing also requires taking your neighbours and possible roommates into account. If your housing does not go as expected, you should always try to take the issue up with the party causing the disturbance at first. However, if things do not proceed as hoped, the TYS housing counsellor may help you solve the situation. A disturbance complaint must always be made in writing through Tenant Pages. After this, our housing counsellors will start to review the situation comprehensively with the tenant, trying to find solutions through which living in a TYS apartment can continue in peace.

Need tips for living in a shared apartment?

Are you living in a shared apartment? A shared set of rules is the cornerstone of comfortable shared housing!

Agree on a set of rules and update the rules when necessary – like when a new tenant moves in. When everyone knows the rules, living together is easy and hassle-free.

Check out our tips for living in a shared apartment below!

Tips for living in a shared apartment (pdf)

Organisations that can offer support

Our housing counsellor can offer support for housing-related challenges, but sometimes difficulties in daily life may also be related to issues outside of our expertise. Below, you can find a list of different support phone lines and chat services that offer help and guidance in various life situations for English speakers.

Apply for a TYS apartment today!

Fill in the application form