TYS Housing Office
On-call maintenance service and door openings
Non-urgent fault reports and service requests must be made via the Tenant Pages.
In urgent situations, please call:
During office hours, TYS Housing Office +358 2 2750 200.
Outside of office opening hours, Arkea Oy on-call maintenance service +358 500 523 759 (normal phone rates apply).
Are you locked out of your apartment?
During office opening hours, you can get a spare key from TYS Housing Office free of charge. Be prepared to prove your identity.
Outside office opening hours on weekdays from 4 p.m. to 8 a.m. and on weekends 24 hours:
- All housing locations (except Aurigonnousu and Iltakajo) +358 2 284 6998 (normal phone rates apply).
- Aurigonnousu and Iltakajo +358 500 523 759 (normal phone rates apply).
The door opening service is subject to a charge and a door opening fee (40€ + a possible invoice fee 10€) based on its price list. The tenant must be able to prove their identity.