News

TYS customer services and office’s opening hours during the holidays

Happy holidays!

During the Christmas and New Year, TYS customer service and office will have exceptional opening hours:

  • Tue 23rd December 2025: Office and phone lines closed. Service available by email 10:00–13:00.
  • Wed 24th–Fri 26th December 2025: Office and customer service closed.
  • Wed 31st December 2025: Office and customer service open 10:00–13:00.
  • Thu 1st January 2026: Office and customer service closed.
  • Epiphany, Tue 6th January 2026: Office and customer service closed.

Otherwise, we are open according to our normal opening hours:

  • Office: Weekdays Mon–Fri 12:00–15:00
  • Customer service: Weekdays Mon–Fri 10:00–15:00 by phone and email

Note: On the first weekday of each month (e.g., 2nd January 2026), the office and customer service are open 10:00–16:00.