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Paytrail’s terms of delivery


Payment service provider

The payment gateway is implemented and the payment service is provided by Paytrail Oyj (2122839-7) in cooperation with Finnish banks and credit institutions. Paytrail Oyj will be shown as the recipient on your bank or card statement. Paytrail Oyj will forward the payment to the merchant. Paytrail Oyj has a payment institution license issued by the Finnish Financial Supervisory Authority. For complaints, please contact the product supplier the payment was made to: Turku Student Village Foundation (0142348-6), Inspehtorinkatu 12A, FI-20540 TURKU, FINLAND. Tel. +358 2 2750 200,


Contact information of the Paytrail payment service

Paytrail Oyj, business ID: 2122839-7
Innova 2
Lutakonaukio 7
FI-40500 Jyväskylä, Finland


Payment methods


Bank transfer

OP, Nordea, Danske Bank, Pop-Pankki, Oma Savings Bank, Savings Bank, Aktia, S-Bank, Handelsbanken and Ålandsbanken.

Card payment

Accepted cards: Visa, Visa Debit, Visa Electron, Mastercard, and Debit MasterCard.

Mobile payment

Mobile payment methods (MobilePay, Pivo and Siirto) are services on mobile applications. You can use them to pay for online purchases as an online bank transfer or as a card payment. You need to accept the payment in the application in question.


The MobilePay terms of use are available on their website:


The Pivo terms of use are available on their website (in Finnish):


Available options: OP Siirto and Nordea Siirto.

Invoice and payment plans

Invoice and payment plan services via Paytrail are offered by OP Lasku, OP Tililuotto and Walley.



Bought credits cannot be refunded.