When your lease starts on the first day of the month, you can pick up the key earliest on the first working day of that month after midday (according to the Finnish rental law and the previous tenant has time until this to return the key) from the Housing Office (address: Inspehtorinkatu 12A). The key is available only during office hours, not on evenings, weekends or public holidays.
If you are arriving later than in the beginning of the month then you can pick up the key after your arrival (during office hours). If you are arriving outside office hours, you can ask your student tutor from your arrival university to pick up the key in advance for you (if the key is already available). Please contact your arrival university to find out who’s going to be your tutor and the tutor will contact TYS for possible early key request (remember to tell your tutor your apartment’s address).
Please note that the time when you pick up the key does not affect on the rent, the rent is paid for the full semester.