{"id":1565,"date":"2019-03-19T11:06:50","date_gmt":"2019-03-19T09:06:50","guid":{"rendered":"https:\/\/tys.fi\/asumisneuvonta"},"modified":"2026-03-05T10:54:30","modified_gmt":"2026-03-05T08:54:30","slug":"housing-guidance","status":"publish","type":"page","link":"https:\/\/tys.fi\/en\/housing-guidance","title":{"rendered":"Housing guidance"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_image=”27856″ bg_image_type=”default” bg_position=”center bottom” background_image_loading=”default” bg_repeat=”no-repeat” scene_position=”center” top_padding=”15%” constrain_group_1=”yes” bottom_padding=”15%” text_color=”light” text_align=”center” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_color=”#ffffff” shape_divider_position=”bottom” bg_image_animation=”none” parallax_bg=”true” parallax_bg_speed=”fixed” shape_type=”curve” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”padding-5-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” top_margin=”-8%” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#829974″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” font_color=”#ffffff” column_shadow=”small_depth” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Housing guidance” font_container=”tag:h1|font_size:60|text_align:center|color:%23ffffff|line_height:70px” use_theme_fonts=”yes”][divider line_type=”No Line” custom_height=”20″][vc_custom_heading text=”TYS\u2019 Customer Advisor will help you with a variety of problems related to housing.” font_container=”tag:h2|text_align:center|color:%23ffffff” use_theme_fonts=”yes” css=””][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”5%” bottom_padding=”5%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”padding-5-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Housing quidance” font_container=”tag:h3|text_align:left|color:%23829974″ use_theme_fonts=”yes” css=””][divider line_type=”No Line” custom_height=”30″][vc_column_text css=”” text_direction=”default”]Has living on your own become difficult? Do you have financial challenges or issues with managing your day-to-day life? Our Customer Advisors can help you.<\/p>\n

You can contact Customer Advisors via our customer service tel. +358 2 2750 200,\u00a0<\/a>email:\u00a0office@tys.fi<\/a>[\/vc_column_text][divider line_type=”No Line” custom_height=”30″][vc_custom_heading text=”Comfortable and easy housing” font_container=”tag:h3|text_align:left|color:%23829974″ use_theme_fonts=”yes” css=””][divider line_type=”No Line” custom_height=”30″][vc_column_text css=”” text_direction=”default”]Comfortable and easy housing also requires taking your neighbours and possible roommates into account. If your housing does not go as expected, you should always try to take the issue up with the party causing the disturbance at first. However, if things do not proceed as hoped, the TYS housing counsellor may help you solve the situation. A notice of disturbance<\/span> must always be made in writing through Tenant Pages. After this, our Customer Advisor will start to review the situation comprehensively with the tenant, trying to find solutions through which living in a TYS apartment can continue in peace.[\/vc_column_text][divider line_type=”No Line” custom_height=”30″][vc_custom_heading text=”Need tips for living in a shared apartment?” font_container=”tag:h3|text_align:left|color:%23829974″ use_theme_fonts=”yes” css=””][divider line_type=”No Line” custom_height=”30″][vc_column_text css=”” text_direction=”default”]Are you living in a shared apartment? A shared set of rules is the cornerstone of comfortable shared housing!<\/p>\n

Agree on a set of rules and update the rules when necessary – like when a new tenant moves in. When everyone knows the rules, living together is easy and hassle-free.<\/p>\n

Check out our tips for living in a shared apartment below![\/vc_column_text][nectar_btn size=”large” open_new_tab=”true” button_style=”regular” button_color_2=”Extra-Color-1″ icon_family=”none” url=”https:\/\/tys.fi\/wp-content\/uploads\/2024\/09\/Soluasunnon-pelisaannot-2024-en.pdf” text=”Tips for living in a shared apartment (pdf)”][\/vc_column][vc_column column_padding=”padding-5-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#f7f7f7″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Organisations that can offer support” font_container=”tag:h3|text_align:left|color:%23829974″ use_theme_fonts=”yes” css=””][divider line_type=”No Line” custom_height=”30″][vc_column_text css=”” text_direction=”default”]Our Customer Advisora can offer support for housing-related challenges, but sometimes difficulties in daily life may also be related to issues outside of our expertise. Below, you can find a list of different support phone lines and chat services that offer help and guidance in various life situations for English speakers.[\/vc_column_text][divider line_type=”No Line” custom_height=”50″][toggles style=”default” border_radius=”none”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Phone helplines”][vc_column_text css=”” text_direction=”default”]\n